Return Policy

Satisfaction Guarantee

100% Refund + Keep The Product

We appreciate your interest in Mother Earth Labs products and trust you will be completely satisfied with your purchase, so we invite you to try a product for up to 30 days*. If you’re not complete, call or email us for a full refund! 

Mother Earth Labs offers a no-hassle, full refund policy with no return necessary! As you can see, your satisfaction is important to us. We want our customers to always feel that there is no risk when ordering from us, knowing that we truly care about your satisfaction and well-being. We have been providing the Highest Quality All-Natural Products for over 17 years to happy customers and health professionals around the globe who have become part of the Mother Earth Labs family.

To initiate a refund, please email us at:customersupport@motherearthlabs.com or call our customer care line: (210) 940-3747.

Late or missing refunds

If we have initiated a refund and you haven’t yet seen it credited back to you, first check your bank account again! These things typically have a processing time before the refund is officially posted. Then contact your credit card company or bank. If you’ve done all of this and you still have not received your refund after 5-7 business days from when the refund was initiated, please contact us at customersupport@motherearthlabs.com.

*Our 100% money-back guarantee applies to all products purchased within the last 30 days. If a product was purchased more than 30 days ago, the product is no longer refundable. Customers who have received $200 in refunded products are no longer guaranteed money back and will be taken care of on a case-by-case basis.

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